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Our Customers Often Ask

What makes Jacob Mercari engagement rings different?

At Jacob Mercari, every engagement ring is crafted in Toronto with precision and care. We focus on ethical sourcing, expert craftsmanship, and personalized design. Whether you choose a natural or lab-grown diamond, each ring is made to reflect your unique story and built to last for generations.

Can I design a custom engagement ring in Toronto?

Absolutely. Our custom engagement ring design process lets you work directly with our Toronto team to create a ring that’s completely your own. From sketches and CAD renderings to gemstone selection and final setting, we guide you every step of the way to ensure your vision comes to life beautifully.

Do you ship engagement rings outside Toronto?

Yes, we offer secure nationwide shipping across Canada and the USA. Every order is fully insured and shipped discreetly, with tracking provided. If you’re outside Toronto, you can also schedule a virtual consultation to design your ring remotely with our expert jewellers.

How long does it take to make a custom engagement ring?

Custom rings typically take 4 to 6 weeks from design approval to completion, depending on complexity and stone availability. We’ll provide a timeline during your consultation so you can plan your proposal with confidence. Rush orders may be possible just ask our team.

What is the difference between lab-grown and natural diamonds?

The key difference lies in how they’re formed: natural diamonds grow deep within the Earth over billions of years, while lab-grown diamonds are created in advanced laboratories using the same conditions. Both are visually identical and equally durable lab-grown diamonds are simply a more sustainable and often more affordable choice.

Do you offer lab-grown diamond engagement rings in Canada?

Yes! We specialize in lab-grown engagement rings and offer them to clients across Canada and the USA. Lab-grown diamonds have the same chemical and physical properties as natural diamonds but are a sustainable, conflict-free choice. You can view our lab-grown options online or in our Toronto studio.

Included with Purchase

  • Independent third-party appraisal
  • Free cleaning & check-ups for life
  • Beautiful ring box and packaging
  • Free shipping across Canada & USA

Looking to customize?

Create your custom piece with us! Book an appointment in Toronto or Online.