Included with Purchase
- Independent third-party appraisal
- Free cleaning & check-ups for life
- Beautiful Jacob Mercari box and packaging
- Free shipping across Canada & USA
Holiday Gift FAQs
How long will my holiday order take to arrive?
Delivery timing varies by piece and destination. If you’re shopping for a specific date, contact us before ordering for the latest estimate. Eligible orders ship by insured FedEx, with tracking provided once your order is dispatched.
Can I return or exchange a holiday gift?
Eligible, unused standard items may be returned or exchanged within 20 days of delivery, with their original packaging and documentation. Custom, engraved, resized or personalized items, as well as sale or promotional items, are not eligible. Please see our full return policy for details.
Does my order come in gift-ready packaging?
Yes. Your jewellery arrives in Jacob Mercari packaging, ready for gifting.
Can you help me choose a gift?
Absolutely. Contact us with your budget and the recipient’s style, and our team can help you explore options or call (416) 861-8204.
























